# JWGuest

> JWGuest (formerly JWbnb) is a short-term rental marketplace where Jehovah's Witnesses host and book accommodation with fellow Witnesses worldwide. Guests use it for vacations, assemblies, conventions, Bethel visits, and circuit work. Founded in 2018, based in Switzerland, available in English, Italian, Spanish, and French.

JWGuest works like a trusted-community version of a vacation rental platform: hosts are Jehovah's Witnesses opening their homes to fellow Witnesses. Listings include entire homes, private rooms, and shared rooms across dozens of countries. Payments are processed securely via Stripe and PayPal.

## Key pages

- [Search accommodation](https://jwguest.com/search-accommodation): browse and filter all available listings
- [World map of listings](https://jwguest.com/listing-worldmap): interactive map of all accommodations worldwide
- [About us](https://jwguest.com/about_us): who we are and why JWGuest exists
- [Hospitality](https://jwguest.com/hospitality): the community spirit behind hosting
- [Trust & Safety](https://jwguest.com/trust_safety): verification, reviews, and safe payments
- [JWGuest vs alternatives](https://jwguest.com/jwguest-vs-alternatives): how JWGuest compares to Airbnb and other platforms
- [JW Bethel accommodations](https://jwguest.com/jw-bethel-accommodations): stays near Bethel branches for visits and tours
- [Why host](https://jwguest.com/why_host): how hosting works and how to list your home
- [Help center](https://jwguest.com/help): guides and answers for guests and hosts
- [Cancellation policies](https://jwguest.com/home/cancellation_policies): flexible, moderate, and strict options
- [Guest refund policy](https://jwguest.com/guest_refund): how refunds work
- [Terms of service](https://jwguest.com/terms_of_service)
- [Privacy policy](https://jwguest.com/privacy_policy)

## Help center

<!-- help-index:start -->
The articles below are the source we would quote from for a question about
booking, hosting, payments or payouts on JWguest. English URLs are shown;
Italian, Spanish and French versions carry a /it, /es or /fr prefix.

### Get Started (https://jwguest.com/help/get-started)
- [Getting started on JWguest](https://jwguest.com/help/article/getting-started-on-jwguest)
- [Log-in to your account](https://jwguest.com/help/article/log-in-to-your-account)
- [About us](https://jwguest.com/help/article/about-us)

### Guests (https://jwguest.com/help/guests)
- [Security deposit](https://jwguest.com/help/article/if-i-am-asked-to-pay-a-deposit-is-it-refundable)
- [When will I pay for my booking?](https://jwguest.com/help/article/when-will-i-pay-for-my-booking)
- [Book with confidence](https://jwguest.com/help/article/book-with-confidence)
- [Booking Process](https://jwguest.com/help/article/the-booking-process)
- [Full-time servants discount](https://jwguest.com/help/article/full-time-servants-discount)
- [Guest requirements](https://jwguest.com/help/article/what-are-the-requirements-to-book)
- [How to Search](https://jwguest.com/help/article/how-to-search)
- [Service fees (guests)](https://jwguest.com/help/article/booking-insurance-fee-guests)
- [Why Experiences & Tours](https://jwguest.com/help/article/why-experiences-and-tours)
- [Assistance with reservations](https://jwguest.com/help/article/assistance-with-reservations)
- [Cancel your booking](https://jwguest.com/help/article/cancel-your-booking)
- [Change your booking dates](https://jwguest.com/help/article/change-your-booking-dates)
- [Expand your Stay](https://jwguest.com/help/article/expand-your-stay)
- [If your Host cancels your booking](https://jwguest.com/help/article/in-the-event-your-host-cancels-your-booking)

### Hosts (https://jwguest.com/help/hosts)
- [Service Fees](https://jwguest.com/help/article/booking-insurance-fee)
- [Hosts and Guests verification](https://jwguest.com/help/article/verification-of-hosts-and-guests)
- [List your accommodation](https://jwguest.com/help/article/list-your-accommodation)
- [Support for hosting](https://jwguest.com/help/article/support-for-hosting)
- [Update your calendar and pricing](https://jwguest.com/help/article/update-your-calendar)
- [How to sync Your Vrbo Calendar](https://jwguest.com/help/article/how-to-sync-vrbo-calendar)
- [How to sync your Airbnb calendar](https://jwguest.com/help/article/how-to-sync-your-airbnb-calendar)
- [How to sync your Google or website's calendar](https://jwguest.com/help/article/how-to-sync-your-websites-calendar)
- [Capturing stunning images of your listing](https://jwguest.com/help/article/capturing-stunning-images-of-your-listing)
- [Update your listing](https://jwguest.com/help/article/update-your-listing)
- [When you will get your payout](https://jwguest.com/help/article/when-you-will-get-your-payout)
- [Guest Payment and Security Deposit](https://jwguest.com/help/article/guest-payments-and-deposits)
- [How to provide an Excellent Service](https://jwguest.com/help/article/how-to-provide-an-excellent-service)
- [Steps for Hosts to Cancel a Booking](https://jwguest.com/help/article/steps-for-hosts-to-cancel-a-booking)
<!-- help-index:end -->

- The help center lives at `https://jwguest.com/help`, in English, with Italian at `https://jwguest.com/it/help` and Spanish at `https://jwguest.com/es/help`.
- [Get started](https://jwguest.com/help/get-started): opening an account, first booking, who we are
- [Guests](https://jwguest.com/help/guests): payments and refunds, searching and booking, security, changing or cancelling a reservation
- [Hosts](https://jwguest.com/help/hosts): listing a home, calendar and iCal sync, payouts and taxes, hosting well
- Individual articles live under `https://jwguest.com/help/article/{article-slug}`.

## Listings

- Individual listings live under `https://jwguest.com/rooms/{listing-slug}` and include full descriptions, photos, amenities, pricing, host profiles, and guest reviews with structured data (schema.org LodgingBusiness).
- Location pages live under `https://jwguest.com/locations/{country}` and `https://jwguest.com/locations/{country}/{city}`.
- The full list of pages is available in the [sitemap](https://jwguest.com/sitemap.xml).

## Facts

- Founded: 2018 (as JWbnb, rebranded to JWGuest)
- Community: hosts and guests are Jehovah's Witnesses
- Coverage: 800+ homes in 70+ countries and 586 cities, on every continent
- Languages: English, Italian, Spanish, French
- Payments: Stripe and PayPal, with secure checkout
- Support: support@jwguest.com

## Contact

- Email: support@jwguest.com
- Instagram: https://www.instagram.com/jw.guest
- Facebook: https://www.facebook.com/jwguests
- YouTube: https://www.youtube.com/channel/UC0TswG5ouPm-QPv96Mnn4BA